Questions people actually ask

A transmission record proves the receiving machine acknowledged your pages at a specific time. Whether an agency treats that as timely filing depends on their rules — most that accept faxes do, but the record is evidence of transmission, not of acceptance.

Up to 20 pages in one transmission, including a cover page if you add one. A longer document has to go as two transmissions, at $4.99 each.

It is deleted from our storage 24 hours after the transmission completes, automatically. The transmission record — which contains no document content — is kept so you can retrieve it later. See retention.

No. There is no signup, no password and no stored payment method. You give us an email address only so we can send you the status and your record.

You are not charged. Your card is authorized when you press send and charged only once the receiving system confirms; if we cannot complete the transmission after retrying, the authorization is released. You will also get an email explaining what happened and a link to try another number.

Yes — photograph the pages and upload them. We convert whatever you give us into the black-and-white page a fax network carries, and show you the result before you pay. That preview is where a shadow or a cut-off edge shows up while it still costs nothing to fix.

From the organization that asked for the document — the letter, the form instructions, or their website. We do not look numbers up, because a wrong number we supplied would still produce a confirmed transmission to the wrong office.

No. This service sends one fax to one US number and nothing else.

Yes — write to support@faxmydoc.com with the record ID from your confirmation email, or the destination number and roughly when you sent it.